Crisis Hotline (877) 852-1523 - New Clients: (888) 328-0470 - Tel: 606-564-4016
The Acute Care Team (ACT) serves as the primary delivery mechanism for emergency behavioral healthcare services to residents of the Buffalo Trace region. ACT coordinates and oversees all crisis stabilization-related services provided through Comprehend Inc. These services are provided through a community-based, multidisciplinary team approach that emphasizes highly individualized and integrated care. Assertive outreach and a prevention focus are also key elements of ACT services. Services provided by ACT include the following: Comprehend Response and Information Center, Child Crisis Stabilization Unit, Centralized Intake, Mobile Crisis Response, Brown Bag Seminar Series, 23 Hour Observation Beds, Inpatient Liaison Services, Transitional Housing Program, Emergency Intervention Fund, Emergency Preparedness Efforts, and Suicide Prevention.
The purpose of the unit is to intervene in crisis situations in which children are at risk for placement outside of the home or placement into a psychiatric hospital. This is achieved through an intensive, short-term residential treatment program aimed at restoring the child to a pre-crisis level of functioning. In addition to intervening in crisis situations, the program focuses upon teaching children and their families the skills necessary to deal with future crises. This is achieved through the use of intensive individual, group, and family therapy. Psychiatric and medication consultations are also available through the facility. Staff members include a psychiatrist, a psychologist, social workers, counselors, and residential staff specially trained to work with children in crisis situations. The unit has also been designed to be as home-like as possible in an effort to foster the transfer of learning on the unit to the child’s home environment. The unit operates continuously and staff are present at all times to assist children and their families who are experiencing crisis.
Assertive Community Treatment (ACT) provides assistance and support with treatment, medication, housing, employment and family stresses to assist the client to remain in the community successfully. Treatment is provided by a team that consists of the client, team leader, case manager, peer support specialist, counselor, psychiatrist, nurse and vocational (work) specialist. Treatment varies for each person depending on their needs but can be long term.
Our Crisis Hotline is available for anyone including individuals with ID/DD finding themselves in immediate need for our services. The Crisis Hotline is available 24 hours, seven days a week. When utilizing the Crisis Hotline, callers are placed in contact with a professional immediately who will provide crisis services by phone or by an emergency appointment in one of our outpatient offices during office hours. After hours, callers are connected with a professional who will provide crisis services and arrange for face-to-face consultation. Callers are also advised to call 911 in case of any emergency.
Comprehend provides onsite, mobile assessment to individuals 24 hours, seven days a week. Mobile Crisis Response addresses acute crisis situations and identifies services and alternatives that will aid in crisis stabilization. This service is provided in the community setting. The Mobile Crisis Team’s goal is to limit involuntary developmental disabilities or intellectual disabilities (202B) and mental health (202A) hospitalizations by utilizing community resources, to reduce psychiatric hospital admissions, and to orchestrate wrap around services with a full array of community support services to help in eliminating a person’s crisis.
Comprehend has same day appointment availability in any of our outpatient offices for anyone in an emergency situation and discharging from a psychiatric hospital.